FAQs

GENERAL INFORMATION

What health and safety protocols will be in place?

Based on trends and regulatory guidance, we will continue making adjustments to any potential COVID-19 measures, which may change at any time without notice.
 

The International Tennis Hall of Fame’s priority is to produce the events in a healthy and safe manner for all involved and for our local community.

 

We will keep this website current with health and safety protocols and will email all attendees and ticket holders prior to the day of attendance with the latest updates.

What is the rain/cancellation policy?

If a session is canceled after one match on Stadium Court is completed, no exchanges or refunds will be made. If session is canceled without the completion of one match on Stadium Court, the ticket holder is entitled to (1) ticket to the same session of the tournament for the following year. The Hall of Fame Open cannot guarantee ticket availability, exchange of equal value or comparable seat location. More on the ticket and rain policy

Are there any seats in the shade?

A limited number of individual box seats in the shade are available, Monday through Thursday. Also, West Court Chairs get some shade in the afternoon as the sun moves behind the building. Details

Weekly box seat packages, which are under shaded cover and include 6 – 8 seats for all 8 days of the tournament, are also available. Availability is very limited. For more information, please email Tournament Ticket Manager Amy Smith at ASmith@tennisfame.com or call 401-849-6053.

 

Where are my seats?

View stadium map

 

Who is being inducted into the International Tennis Hall of Fame this year?

Lleyton Hewitt, a member of the Class of 2021, will be inducted on Saturday, July 16.

 

Who is playing in the tournament?

View the player fields for singles, doubles, and qualifyingPrevious champions have included Kevin Anderson, this year's Hall of Fame Inductee Lleyton Hewitt, and John Isner.

 

How do I know when a particular player is playing? When is the Order of Play released?

The Order of Play is set late afternoon on the day prior. No matches are pre-scheduled. Follow on social media for the most up-to-date information and visit the Order of Play page.

 

Where is tennis played on the grounds?

During the early rounds of the tournament, tennis is played both on Bill Talbert Stadium Court and on the Front Lawn Courts, beginning at 11 am daily. Bill Talbert Stadium Court is a ticketed venue. The Front Lawn Courts are best viewed via standing room or from the bleacher seating, on the north side of the grounds, which is first-come, first-served. The Club Courts are used for player practice and various tennis clinics.

 

Does my ticket give me access to watch tennis on all courts?

Yes, your ticket is valid for a seat in Bill Talbert Stadium Court and for viewing all other courts.

 

What seats are available for Bill Talbert Stadium Court?  

  • Court Chairs: Located on the sides of the stadium.

  • Grandstand: The Tom and Mary James South Grandstand is located on the south side of the stadium and features stadium-style seating overlooking the center court.

  • Individual Box Seats: A limited number of individual box seats in the shade on the west and east sides are available, Monday through Thursday.

  • Weekly Box Seats: Packages include 6 – 8 tickets for all 8 days of the tournament and other benefits. Availability is very limited.

 

Does my child need a ticket?

Children 2 years and younger are permitted on-site without a ticket. The child must be able to sit on the accompanying adult’s lap the entire time. Strollers are not permitted on the property.

 

Is there handicap seating available on the grounds?

Yes, handicap seating is available in the North court chairs and South Stands. To purchase a tournament ticket with handicap-accessible seating, please call the Tournament Office at 401-849-6053.

 

What time do matches begin? What time do doors open?

Matches begin every day at 11:00 am (depending on weather), except Sunday finals, which start at 12:00 pm.

 

How long does play go each day?

Play usually goes until approximately 6 pm, but may end earlier or later depending on the number of matches and their length. 

Can I leave the venue and come back later in the day?

Yes, we stamp your hand when you leave, and that allows you to come back onto the property.

 

Where can I park?

Parking for the tournament is available at the Gateway Transportation Center, 23 America’s Cup Avenue, Newport, RI. From the center, RIPTA trolley No. 67 leaves every 15-20 minutes and will take you directly to the Hall of Fame’s front door. More information

 

What dining options are available at the tournament?

A variety of delicious dining options are available on-site including sandwiches, salads, snacks, a full bar, and more! Food can be ordered through the TennisONE mobile app, the official app of the Hall of Fame Open, and delivered right to your seat. Download the app from the Apple App Store or Google Play. There will also be a concession stand located in the Canfield Parking Lot.

 

Can I bring in a bag?

There is a limit of 1 small bag per person admitted onto the grounds. Bags may not exceed 12” x 18″ x 15”. All visitors to the event must consent to a reasonable search of the holder’s person and belongings for prohibited items. See Full Ticket & Event Policies

 

What are the prohibited items?

Hard coolers or like containers; Strollers; Alcohol; Food; Bottles or cans; Pocket knives; Weapons of any kind; Noisemaking devices; Video cameras; Computers or laptops; Laser pointing devices; Drones, or any remote controlled aircraft; Selfie sticks; Animals (unless a service animal); any other items deemed inappropriate or dangerous by the Hall of Fame Open personnel, in their sole discretion. See Full Ticket & Event Policies

 

Is there a bag check on site?

There is no place on-site to check a bag or store other items, including strollers. Please do not bring any of the prohibited items to the property. Otherwise, you will need to return to your car or items will be confiscated.

 

Can I play on the grass courts during the tournament?

Court reservations are closed to the public and club members during the tournament. However, there are opportunities for clinics on the grass courts during tournament week. Please see the listing of daily events for details.

 

Can I leave tickets at Will Call?

Yes, Will Call is located at the new North Entrance on Memorial Blvd. Details

 

Is there a dress code to attend the tournament?

There is no dress code. We recommend dressing comfortably and for hot weather as it can get warm in Newport in July! Sunscreen and hats are also recommended.

 

Can I visit the Museum while I’m attending the tournament?

All ticket holders receive one Museum admission with their tournament ticket. You must purchase a tournament ticket to access the Museum during tournament dates. More information about the Museum

 

Is the Tournament & Induction Ceremony shown on television or a live stream?

The broadcast schedule will be announced prior to the tournament.

Do you have recommendations for hotels and restaurants in Newport?

Visit DiscoverNewport.org for resources on places to stay, eat, and play while enjoying beautiful Newport, Rhode Island. You can also call DiscoverNewport at 401-849-8048 or 800-326-6030.

VOLUNTEERS, BALL KIDS & INTERNS

Do you take volunteers to help with the tournament?

Yes! Volunteer positions are available for the Green Team, as a greeter, or as a driver. Learn more and apply now

 

How do I sign my child up to be a Ball Kid?

Being a ball kid is an incredible experience for a young tennis fan, but unfortunately, ball kid positions have been filled for 2022.

Do you have an internship program?

Internship positions have been filled for the 2022 tournament.

 

SPONSORSHIP

How can I arrange to have a booth for my business on site?

Please contact Hayley Swan, Director, Corporate Partnerships at 401.324.6904 or email hswan@tennisfame.com.

 

I’d like to speak to someone about sponsorship.

Please contact Hayley Swan, Director, Corporate Partnerships at 401.324.6904 or email hswan@tennisfame.com.

 

 

ADDITIONAL QUESTIONS

If you have additional questions, please contact the tournament office at 401.849.6053 or email tournament@tennisfame.com.